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Eurofins GENTIS operates throughout New Year’s day 2026

Created date : 25-12-2025
Updated date: 14-01-2026
Author: Gentis
As the vibrant atmosphere of the new year approaches, Eurofins GENTIS would like to respectfully inform our valued Customers and Partners of our official working schedule for New Year’s Day – January 1, 2026. In order to best meet the growing demands for testing services, consultation, and technical support, Eurofins GENTIS will continue operating throughout the New Year holiday, ensuring that all services remain uninterrupted, timely, and efficient.
Main content

Eurofins GENTIS understands that New Year is a period when demand for medical testing — especially genetic testing, DNA paternity testing, NIPT for pregnant women, and advanced analytical services — increases significantly.
Therefore, maintaining continuous operations not only reflects our strong sense of responsibility, but also reaffirms our commitment to safeguarding community health and supporting our customers whenever they need us.

Eurofins GENTIS – Always ready to serve during New Year’s 2026

With the motto “Serving with Quality”, Eurofins GENTIS will operate normally on January 1, 2026, including:

  • Receiving test samples directly in Hanoi and Ho Chi Minh City
  • Providing remote consultation via hotline 1800 2010
  • Processing and delivering test results according to standard procedures
  • Answering all inquiries related to genetic and gene testing

Our continuous operation during the public holiday demonstrates the collective effort of the entire Eurofins GENTIS system to deliver seamless, uninterrupted service.
Even on holidays, our team of experts, technicians, and customer care staff remain fully available to provide fast, accurate, and dedicated support.

Enhancing service quality – dedicated care even during the holiday

Beyond ensuring uninterrupted operations, Eurofins GENTIS remains firmly committed to strict quality standards across all services.
As a member of the Eurofins Group — one of the world’s leading testing corporations — we apply internationally recognized quality management systems, ensuring high-accuracy results and optimized turnaround times.

Among the most in-demand services during the year-end period are:

NIPT – Non-Invasive prenatal testing

NIPT services at Eurofins GENTIS are conducted in CAP-accredited laboratories, the global gold standard for clinical laboratory quality.
This allows expectant mothers to confidently assess fetal chromosomal abnormality risks and safeguard their pregnancy journey for the coming year.

DNA paternity testing

Demand for parent–child DNA testing increases toward year-end.
Eurofins GENTIS provides highly accurate, strictly confidential services with flexible turnaround times suitable for both personal consultation and legal purposes.

Molecular genetic testing – Solutions for treatment & disease monitoring

Through genetic and gene testing, Eurofins GENTIS supports clients in building proactive, effective healthcare plans.
Across all services — even during public holidays — we strictly follow international standards, meeting the highest expectations of our customers and partners.

Customer appreciation – A meaningful journey together

As 2025 draws to a close, Eurofins GENTIS reflects on a year of remarkable progress: launching advanced services, improving processes, upgrading operational systems, and expanding professional collaborations.
Most importantly, we are deeply honored by the trust of hundreds of thousands of customers and partners nationwide.

On the occasion of New Year 2026, we extend our heartfelt thanks to:

  • Our valued customers for their continued trust
  • Our partners for their enduring cooperation
  • Our dedicated staff for their tireless efforts throughout the year

Your support empowers Eurofins GENTIS to continue pursuing our mission:
Enhancing the intellectual and physical well-being of the Vietnamese people.
We look forward to remaining your trusted companion in healthcare for individuals, families, and communities in 2026.

Holiday support contact information

For timely assistance during the New Year holiday, please contact:
Toll-free Hotline: 1800 2010 (including January 1, 2026)

Or visit our offices:

Hanoi: 3rd Floor, V+ Commercial Center, 505 Minh Khai, Vinh Tuy Ward, Hanoi
Ho Chi Minh City: 8/24 Nguyen Dinh Khoi, Tan Son Nhat Ward, Ho Chi Minh City

Our professional consultants and technicians are always ready to assist with sample reception, consultation, and result delivery, ensuring maximum convenience for customers during the holiday.

New year wishes – A peaceful and radiant beginning

New Year’s Day is not only a brief holiday but also a meaningful milestone marking a fresh start.
On this occasion, Eurofins GENTIS sincerely wishes our Customers and Partners:

  • A prosperous and successful 2026
  • Peace of mind and strong health
  • Abundant positive energy to conquer new goals

We believe that through mutual trust and sustainable partnership, Eurofins GENTIS and our Customers/Partners will create a brilliant, successful, and inspiring 2026 together.

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